Terms and Conditions of Sale

MISSION STATEMENT

It is our intention that all our transactions are carried out within the recommended terms of the Consumer Contracts Regulations (13^th June 2014)

To comply with the current rules and regulations applicable to on-line and off-line transactions and to supply goods and services in an honest and truthful manner by offering the very highest level of quality and service at all times. This will lead us to operate a well-respected and profitable business for the benefit of all concerned.

CONDITIONS OF SALE.  PLEASE READ CAREFULLY

1. A.T.

All of the prices quoted are inclusive of V.A.T. at the prevailing rate.

1. PAYMENT

A deposit or full payment will be required when placing your order. Any balance due must be paid before delivery. If a payment is made by personal cheque, the goods will be delivered once the cheque has cleared, which is usually about 7 working days.

1. DELIVERY

All delivery quotes are approximate, although every effort will be made to ensure your furniture arrives in the time quoted when your order is placed.

If it is practicable, we would ask you to inspect your goods at the time of delivery and advise us of any visible damage. Should this be impracticable, we would ask you to contact us within a reasonable time.

On delivery we will do our best to place the goods in the desired location, provided there is reasonable access. The Company will, of course, do as much as possible to help, however, it is the Customer’s responsibility to arrange for the removal of doors and windows etc. should this be necessary to gain access to rooms of your choice.

1. CANCELLATION

This order constitutes a legally binding contract. Cancellations will not normally be allowed, except in accordance with your rights under the Sale of Goods Act.

1. COLOURS and FINISHES

Display models and colour samples are representative of the finished product. Whilst every effort will be made to match all colours and finishes, goods are supplied on the understanding that there may. Be slight variances, particularly with leather.

Your leather furniture will not keep it’s new appearance as a natural characteristic of leather will be signs of creasing. If this was not the case you would not have a genuine leather product and the covering would be man made.

1. SIZE and DESCRIPTIONS

All sizes quoted are approximate. Sizes are always given in Good Faith from our Supplier’s information.

Products are manufactured to perform within the Industry measurement standards.

1. GUARANTEE

All goods supplied are guaranteed for a period of 12 months from the date of delivery in respect of proven faulty goods. If this is not applicable to your purchase you will be advised at the point of sale and your invoice will be documented accordingly. Your Statutory Rights are unaffected.

1. EXTENDED WARRANTIES

These may be purchased separately to further protect your investment. Please refer to the separate guarantee for details.

 

 

 

1. GENERAL CARE

The products which you have purchased should give you good service provided they are used for the purpose and manner they were designed. Please follow the maintenance advice you were given sat the point of sale, or follow any care advice that may come with the product. No responsibility will be accepted for damage caused by cleaning if the if the care and maintenance instructions have not been followed. Avoid the use of Denim Jeans on Cream coloured suites  as this may result in dye transfer which cannot be removed.

THESE TEREMS AND CONDITIONS DO NOT AFFECT YOUR STATUTORY RIGHTS.

If you have any doubts about your Statutory Rights it would be advisable to contact your local Trading Standards Department or Citizens Advice Bureau.

P. Stafford. (Proprietor)